PRIVACY POLICY

PRIVACY POLICY AND SECURITY

 

Our Privacy Policy for Raj Tent Club Ltd. (RENTALS)  

 

Raj Tent Club Ltd ("we" or "us") is committed to protecting and respecting your privacy, and to keeping your personal data safe and confidential. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, is processed by us.

 

INFORMATION WE COLLECT FROM YOU

 

CUSTOMERS

We collect and process the following data in order to be able to send you quotes, orders and invoices: Client name (if applicable), named contact, billing address, phone number(s), billing email address.

We also collect and process the following data in order to be able to organise your event: Date of your event, Company name, venue name, named contact and mobile number on site.

 

GENERAL ENQUIRIES

Emails sent to our Company email addresses or via our website are stored as correspondence so that we may answer your enquiry.

 

DATA STORAGE

Sending data via the Internet is never entirely secure, and although we will do our best to protect your personal data once we have received it, we cannot guarantee the security of your data whilst in transmission. Once we receive your information, we use procedures and systems designed to try to prevent unauthorised access wherever possible. All information you provide to us via the website is stored on our secure servers; all data we process within our office is protected with a secure network.

 

DISCLOSURE OF YOUR INFORMATION

We will not disclose your information to any third parties unless strictly necessary. For the purposes of providing your quotes and orders, and to meet our legal obligations, we may from time to time need to share the data we hold with service providers and the suppliers who provide and maintain our systems, the venues and associate suppliers for your event, payment service providers, our accountants and if necessary our solicitors; plus any authority if required to by law, or if disclosure is necessary to protect the rights, property, or safety of Raj Tent Club Ltd., our staff, customers and suppliers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

YOUR RIGHTS

 

MARKETING & INFORMATION UPDATES

You have the right to ask us not to process your personal data for marketing purposes, such as using information you supply to us to provide you with any news letters and other information we believe may be of interest to you (e.g. seasonal opening hours, and occasional key site updates), currently announced via our occasional newsletters. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processes by contacting nomad@rajtentclub.com. We will then cease to press your data where the law allows as soon as possible but in any event within 30 days.

 

ACCESS TO INFORMATION

You have the right to access information held about you, and can exercise this right in accordance with the General Data Protection Regulation (GDPR).

 

COOKIES

We only use cookies for the purpose of Google Analytics. We do not use them to store any information about our clients or to monitor their browsing history. 

 

CHANGES TO OUR PRIVACY POLICY

We reserve the right to change this statement at any time by posting revisions on the site. This privacy policy is not intended to, and does not create any contractual or other legal rights.

 

CONTACT

Please address any questions, comments and requests regarding this privacy policy to nomad@rajtentclub.com